AGB

Terms of Service

Last Updated: October 15, 2026

Welcome to wbhis.shop ("Company," "we," "our," or "us"). These Terms of Service ("Terms") govern your access to and use of our website, products, and services.

By accessing our website or placing an order, you agree to be bound by these Terms. If you do not agree with these Terms, please discontinue using our website.

Shipping

Shipping and delivery are subject to our fulfillment workflows, with orders dispatched to destinations including Austria and other supported countries. Order processing requires 1 to 3 business days, and transport transit takes approximately 7 to 15 days. Estimated delivery times are provided for reference only and are not guaranteed. Delivery may be delayed due to circumstances beyond our reasonable control, including:

  • Weather conditions;

  • Customs inspections;

  • Public holidays;

  • Carrier delays;

  • Force majeure events.

We are not responsible for delays caused by third-party logistics providers.

Payment

We exclusively accept Cash on Delivery (COD) as our payment method, and no other payment options are supported at checkout. For Cash on Delivery orders, no online payment is required prior to delivery; upon physical inspection of the parcel, payment is made directly in cash to the delivery courier, and package rejections or returns produce no additional hidden fees or transaction surcharges.

Eligibility

You must be at least 18 years old or have the permission of a parent or legal guardian to use this website. By using our website, you represent that all information you provide is accurate, current, and complete.

Orders

Placing an order does not guarantee acceptance. We reserve the right to reject or cancel any order for reasons including but not limited to:

  • Product unavailability;

  • Pricing errors;

  • Suspected fraud;

  • Incorrect customer information.

Your order is considered accepted only after it has been confirmed and prepared for shipment.

Returns and Refunds

Returns and refunds are governed by our Returns & Refund Policy, which allows returns and refunds within 14 calendar days from delivery. Customers must submit return requests within the applicable return period and comply with all eligibility requirements outlined in that policy.

Products and Services

We make every effort to ensure that product descriptions, specifications, images, pricing, and availability are accurate. However, occasional errors may occur. We reserve the right to:

  • Correct pricing or typographical errors;

  • Update product information without prior notice;

  • Modify or discontinue products at any time;

  • Limit product quantities;

  • Refuse or cancel orders where necessary.

Product images are for illustration purposes only. Actual products may vary slightly due to lighting, screen settings, or manufacturing updates.

Intellectual Property

All website content, including but not limited to text, product descriptions, images, graphics, logos, icons, videos, website design, and software, is owned by or licensed to wbhis.shop and is protected by applicable intellectual property laws. No content may be copied, reproduced, distributed, modified, or used for commercial purposes without our prior written permission.

User Responsibilities

You agree not to:

  • Use the website for any unlawful purpose;

  • Submit false or misleading information;

  • Attempt unauthorized access to our systems;

  • Upload malicious software or harmful code;

  • Interfere with the security or functionality of the website;

  • Violate the rights of any third party.

We reserve the right to suspend or terminate access for violations of these Terms.

Disclaimer

To the fullest extent permitted by applicable law, our website, products, and services are provided on an "as available" and "as is" basis. We do not guarantee that the website will always be uninterrupted, error-free, completely accurate, or free from viruses or harmful components.

Limitation of Liability

To the maximum extent permitted by law, wbhis.shop shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from the use of the website, website interruptions, technical failures, shipping delays, data loss, force majeure events, or customer misuse of products. Nothing in these Terms limits any mandatory consumer rights provided under applicable law.

Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for the content, privacy practices, or availability of third-party websites. Your use of those services is subject to their own terms and policies.

Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, store, and protect your personal information.

Account Security

If you create an account on our website, you are responsible for maintaining the confidentiality of your login credentials. You agree to notify us immediately if you believe your account has been accessed without authorization.

Changes to These Terms

We may update these Terms from time to time. Any changes will become effective immediately upon publication on this page. Your continued use of the website constitutes acceptance of the revised Terms.

Governing Law

These Terms shall be governed by and interpreted in accordance with the laws applicable in the jurisdiction where our business operates. Any dispute arising from these Terms shall first be resolved through good-faith negotiation. If a resolution cannot be reached, disputes shall be submitted to the courts having competent jurisdiction, unless otherwise required by applicable consumer protection laws.

Contact Us

If you have any questions regarding these Terms of Service, please contact us:

  • Store Identifier: wbhis.shop

  • Customer Support Email: aa01115581702@gmail.com

  • Supported Delivery Scope: Austria and other supported countries

  • Accepted Payment: Cash on Delivery (COD) Only (no online payment required, hand cash to courier after inspection, zero hidden fees for rejections or returns)

  • Return Window: 14 calendar days from delivery

We will make reasonable efforts to respond to your inquiry as promptly as possible.