Datenschutzerklärung

Privacy Policy

Last Updated: October 15, 2026

Welcome to wbhis.shop ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, store, and safeguard your personal information when you visit our website, purchase our products, or otherwise interact with our services (including orders shipped to Austria and other supported countries with cash on delivery payment options).

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect information that you voluntarily provide as well as certain information collected automatically when you use our website.

Information You Provide
We may collect information such as:

  • Full name

  • Billing and shipping address (including deliveries to Austria and other supported countries)

  • Phone number

  • Email address (aa01115581702@gmail.com)

  • Payment information (payment details, including cash on delivery where no online payment is required, cash is handed directly to the courier after inspecting the parcel, and rejections or returns incur no additional hidden fees, are securely handled)

  • Order history

  • Customer service communications

  • Reviews or feedback you voluntarily submit

Information Collected Automatically
When you browse our website, we may automatically collect:

  • IP address

  • Browser type

  • Device information

  • Operating system

  • Website pages visited

  • Time spent on pages

  • Referral URLs

  • Cookie identifiers

  • Website usage statistics

This information helps us improve website performance, maintain security, and enhance your shopping experience.

How We Use Your Information

We use your personal information to:

  • Process and fulfill orders (with order processing taking 1–3 days)

  • Arrange shipping and delivery across our supported destination countries (with a transport duration of 7–15 days)

  • Process payments via cash on delivery (where no online payment is required, payment is made in cash to the courier after inspection, and rejections or returns produce no extra hidden fees)

  • Provide customer support

  • Respond to inquiries

  • Process returns and refunds (available within 14 days of receiving the goods)

  • Prevent fraudulent transactions

  • Improve our website and services

  • Personalize your shopping experience

  • Send order confirmations and shipping notifications

  • Send promotional emails where permitted by law

  • Comply with legal obligations

We only process your information when we have a lawful basis for doing so.

Cookies

Our website uses cookies and similar technologies to improve your browsing experience.

Cookies help us:

  • Remember your shopping cart

  • Keep your account signed in

  • Analyze website traffic

  • Improve website performance

  • Personalize content and product recommendations

You can disable cookies through your browser settings; however, some website features may not function properly.

Sharing Your Information

We do not sell your personal information.

We may share your information only with trusted third parties when necessary, including:

  • Payment service providers

  • Shipping and logistics companies (for deliveries across our destination network, such as Austria and other supported countries)

  • Website hosting providers

  • IT and technical service providers

  • Analytics providers

  • Marketing service providers (where permitted)

  • Professional advisers

  • Government authorities when required by applicable law

These service providers are only permitted to use your information for the services they perform on our behalf.

Data Security

We take appropriate technical and organizational measures to protect your information, including:

  • SSL encryption

  • Secure servers

  • Restricted access controls

  • Firewall protection

  • Regular security monitoring

Although we strive to protect your information, no internet transmission or electronic storage system can be guaranteed to be completely secure.

Data Retention

We retain personal information only for as long as necessary to:

  • Complete your orders (factoring in the 1–3 day processing and 7–15 day shipping windows)

  • Provide customer service

  • Manage returns and refunds within the 14-day post-delivery period

  • Comply with legal and tax obligations

  • Resolve disputes

  • Enforce our agreements

When your information is no longer required, it will be securely deleted or anonymized.

Your Privacy Rights

Depending on your location and applicable laws, you may have the right to:

  • Access your personal information

  • Correct inaccurate information

  • Update your account information

  • Request deletion of your personal information

  • Withdraw consent where applicable

  • Restrict or object to certain processing activities

  • Request a copy of your personal data

To exercise these rights, please contact us using the information below.

Children's Privacy

Our website is intended for individuals aged 18 years or older.

We do not knowingly collect personal information from children. If we learn that we have collected information from a child without appropriate consent, we will delete that information as required by applicable law.

Third-Party Services

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices or content of those third-party websites. We encourage you to review their privacy policies before providing any personal information.

International Data Transfers

Depending on your location, your personal information may be transferred to and processed in countries outside your country of residence.

Where required by applicable law, we take appropriate safeguards to ensure your personal information remains protected.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page together with the updated Last Updated date.

Your continued use of our website after any changes become effective constitutes your acceptance of the revised Privacy Policy.

Contact Us

If you have any questions regarding this Privacy Policy or our data practices, please contact us:

  • Store Identifier: wbhis.shop

  • Customer Support Email: aa01115581702@gmail.com

  • Supported Delivery Scope: Austria and other supported countries

  • Accepted Payment: Cash on Delivery (COD) Only (no online payment required, hand cash to courier after inspection, zero hidden fees for rejections or returns)

  • Return Window: 14 calendar days from delivery

We will respond to your inquiry as soon as reasonably possible and handle your request in accordance with applicable privacy laws.